Refunding a paid course

After paying for a paid course in CodeGrade, you may request a refund within 14 days. Learn how to do that in this guide.
Some institutions offer paid courses in CodeGrade. After paying to enroll in such a course, you may request a refund within 14 days directly via our website. This guide will teach you step by step how to do that.
  • Sign up or sign in to CodeGrade or access CodeGrade via your Learning Management System. Navigate to any assignment in your paid course.
  • Once on the Submission Page of a random assignment, you will find a message saying you can request a refund. Click on the link in this message to navigate to your personal transactions overview.
Navigate to any assignment in your paid course to click on the link in the refund message.
  • On the Transaction Overview page, you will find a list of all your previous transactions on CodeGrade. Find the transaction that you want to refund in the list. Carefully check the Course name before requesting the refund, as you will directly lose access to the course after refunding.
Carefully check the course name before requesting a refund in the Transaction Overview.
  • Finally, click on the Request Refund button to request your refund.
You are not able to enroll back in a course you have requested a refund for. Contact us at [email protected] if you wish to enroll back into a course you previously requested a refund for.