# Refunding a paid course

Some institutions offer paid courses in CodeGrade. After [paying to enroll](/for-students/advanced-features/enrolling-in-a-paid-course.md) in such a course, you may request a refund within 14 days directly via our website. This guide will teach you step by step how to do that.

* Sign up or sign in to CodeGrade or access CodeGrade via your Learning Management System. **Navigate to any assignment in your paid course.**
* Once on the **Submission Page** of a random assignment, you will find a message saying you can request a refund. Click on the link in this message to navigate to your personal transactions overview.

![Navigate to any assignment in your paid course to click on the link in the refund message.](/files/RzAW2acStH8Lchqw5K4q)

* On the **Transaction Overview page**, you will find a list of all your previous transactions on CodeGrade. Find the transaction that you want to refund in the list. Carefully check the Course name before requesting the refund, as you will directly lose access to the course after refunding.

![Carefully check the course name before requesting a refund in the Transaction Overview.](/files/DNt2EzcbgxiUjb8QQ3ww)

* Finally, click on the **Request Refund** button to request your refund.

{% hint style="warning" %}
You are **not** able to enroll back in a course you have requested a refund for. Contact us at <support@codegrade.com> if you wish to enroll back into a course you previously requested a refund for.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.codegrade.com/for-students/advanced-features/refunding-a-paid-course.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
